Customer Service Representative

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Perform data entry tasks to update customer information in the system - Conduct outbound calls to follow up on customer inquiries or provide additional information - Upsell products or services to customers when appropriate - Analyze customer needs and recommend suitable solutions - Communicate effectively with customers to ensure their satisfaction Experience: - Previous experience in a customer service role is preferred - Proficient in data entry and navigating computer systems - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively This is an excellent opportunity for individuals who are passionate about providing exceptional customer service.
If you are a motivated individual with a strong dedication to customer satisfaction, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration.
Thank you for your interest! Job Type: Part-time Expected hours: 30 per week Benefits: * Flexible schedule Experience level: * 1 year Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person