Resident Services Manager

*Who we are* Pierce Education Properties is an established leader in the management of student housing apartment communities across the country.
We are seeking talented, motivated, and growth-minded individuals dedicated to being a part of our team.
*What we offer* · Competitive wages · Full benefits package, including medical, dental, vision, and life insurance · 401(k) Retirement Plan with company matching · 2 weeks’ vacation · 9 paid holidays and two floating holidays, to use at your discretion · Seven sick days *Where you’ll be working* Connection Athens is a 876 bed student housing property in Athens, GA.
The property is located near the campus of University of Georgia.
*What you’ll do* The Resident Services Manager will be the forefront of the Resident Services Department.
In leading the march for all resident satisfaction, the RSM will ensure all rent is paid and posted in a timely manner, and all collection efforts and resident ledgers are consistent with company policy.
In coordination with the Leasing and Marketing Director, the RSM will act proactively throughout the month ensuring all resident events are thoughtfully created and well attended according to resident surveys and questionnaires; providing the ultimate living experience for residents leading to a minimum 40% retention rate.
*What we look for* · A minimum of one year in Multi-Family Property Management – Student Housing preferred · A minimum of two years in a Customer Service setting · Ability to read and write English fluently · Ability to perform intermediate mathematical functions · Ability to understand, implement and perform all on site software functions · Be able to work independently with little to no supervision or in a team setting · Be a kind person that is willing to give back to others Job Type: Full-time Pay: $19.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Schedule: * 8 hour shift * Monday to Friday Work Location: In person